New Dawn Aquaculture is a Canadian-based company. Due to logistical challenges surrounding international shipping of live animals, as well as CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora) regulations, we currently ship within Canada only.
Shipping Policy
We offer free shipping on all orders over $250 within the following provinces:
Alberta (AB), British Columbia (BC), Saskatchewan (SK), Manitoba (MB), Ontario (ON), and Quebec (QC)
Shipping is calculated at checkout for orders below the free shipping threshold.
Shipping Carriers & Timing
Orders are shipped using Purolator or FedEx, depending on your location and the fastest available service.
Livestock orders ship Monday through Wednesday for delivery Tuesday through Thursday. We avoid shipping livestock later in the week, as unexpected delays could result in shipments being held in a carrier warehouse over the weekend.
Dry goods-only orders ship Monday through Friday and may not ship as quickly as livestock orders. Overnight delivery is not guaranteed for dry goods.
We aim for overnight delivery on all livestock shipments. Most orders arrive the following business day; however, rural or remote areas may require an additional day for delivery.
You will receive a tracking number once your order has been shipped.
We do not ship orders if the following day falls on a holiday to ensure safe transit.
Not Home for Delivery?
We can ship your order to a carrier pickup location for added convenience. This is often faster and more reliable than residential delivery.
If you would like your order held for pickup, place your order as usual and contact us at info@ndaquaculture.ca. We will arrange delivery to the nearest available location.
Overnight Delivery Availability
While most locations qualify for overnight delivery, some remote areas may have limited service availability.
In these cases, delivery may take longer or require pickup at a nearby carrier location. We are continually working to expand reliable shipping options across Canada.
How We Ship
All orders are carefully packed to ensure safe transit. Live animals are secured in sealed, oxygen-filled bags and placed in insulated containers with heat or ice packs as needed, depending on weather conditions.
